How We Rank Dental Clinics
We use two complementary measures: a 100-point Clinic Quality Score and a 100-point Evidence Confidence Score. Clinics must meet the evidence threshold before they can appear in the current ranking.
Clinic Quality Score
Eight domains add to 100 points. A commercial relationship, advertising spend or inclusion in a sponsored publication provides zero scoring points. Among clinics meeting the Evidence Confidence threshold, rank order follows the Clinic Quality Score.
| Domain | Points | Weight |
|---|---|---|
| Regulatory Compliance & Accreditation | 18 | |
| Clinical Team & Expertise | 17 | |
| Clinical Capability & Technology | 15 | |
| Safety & Complaint Record | 15 | |
| Patient Experience & Reputation | 12 | |
| Aftercare & Warranty | 10 | |
| Transparency | 7 | |
| International Patient Infrastructure | 6 |
Evidence Confidence Score
A high Quality Score with low Evidence Confidence is not eligible for the main ranking. Missing evidence is not treated as positive evidence.
Complaint model
Patient reviews are treated as patient-reported evidence, not automatic proof of malpractice. We assess severity, recurrence, recency, corroboration and clinic response.
- C1 Minor: logistics, waits, hotel coordination
- C2 Moderate: pricing, communication or expectation disputes
- C3 Serious: recurring clinical or aftercare issues
- C4 Critical: serious regulatory or well-corroborated safety indicators
Version control
Changes to the ranking framework are versioned. Numerical scoring weights are not silently changed to alter a clinic’s position, and material updates are recorded in the change log.
Next review: after completion of Core 13 issuer-level verification